Last updated: 11.09.2026
The Shri Ram Universal School, Ludhiana ("TSUS Ludhiana," "we," "us," or "our") operates the website www.tsusludhiana.com (the "Site"). This Privacy Policy explains what personal information we collect from visitors and prospective families, how we use it, and the choices you have regarding that information.
1. Information We Collect
When you use our enquiry forms, open house registration, or consultation booking tool, we may collect: parent/guardian name, child's name, email address, phone number, and current school name. We may also automatically collect standard technical information such as browser type, device information, pages visited, and advertising identifiers (such as Google Click ID), through cookies and analytics and advertising tools.
2. How We Use Your Information
We use the information you provide to respond to admission enquiries, schedule campus visits or consultations, send information about admissions, events, and open houses, and improve our website and communications. We do not sell your personal information to third parties.
3. Information About Children
As a school, our enquiry forms ask for a child's name in connection with admissions. This information is provided by a parent or guardian and is used solely for admissions-related communication. We do not knowingly collect information directly from children, and all form submissions are intended to be made by a parent or guardian on the child's behalf. We do not use any child's personal information for behavioral tracking, profiling, or targeted advertising.
4. Third-Party Services
We use Zoho CRM to manage admissions enquiries and follow-up, and Zoho Bookings to manage consultation scheduling; information you enter is subject to Zoho's own privacy practices. We use Google Analytics to understand site usage, and Google Ads, including remarketing/similar audiences and conversion tracking (which may use hashed contact details such as your email or phone number for measurement purposes), to show you or similar users relevant ads about our school on other websites you visit across the internet. Google and other third-party vendors use cookies and device or advertising identifiers, based on your past visits to our Site, to serve these ads. Google's use of this data is governed by Google's Privacy Policy, available at policies.google.com/privacy. You can opt out of personalized advertising at any time through Google's Ads Settings (adssettings.google.com) or the Google Analytics opt-out browser add-on.
5. Cookies
Our Site may use cookies to improve functionality and analyze traffic. You can control or disable cookies through your browser settings.
6. Data Security
We take reasonable technical and organizational measures to protect the personal information you share with us. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain enquiry and admission-related information for as long as necessary to respond to your enquiry and for legitimate administrative or record-keeping purposes.
8. Your Choices
You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it, subject to any record-keeping obligations we may have.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.